Privacy Policy

Effective Date: June 10, 2025

This Privacy Policy explains how PetStarts.com (“we,” “us,” or “our”) collects, uses, and protects your personal information. By using our site, you consent to the data practices described in this policy.

1. Information We Collect

• Personal Information: When you register, place an order, or contact us, we may collect your name, email address, billing/shipping address, and payment details (processed securely by third-party providers).
• Order Details: We collect pet information and customization fields necessary to generate your certificate(s).
• Technical Data: We collect anonymized usage data, browser type, and IP address for analytics and security.
• Cookies: We use cookies to enhance your experience, save preferences, and improve website functionality. For more detailed information, please refer to our Cookie Policy.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send transactional emails (e.g., order confirmations, updates)
• Improve our website and services
• Send optional marketing communications (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers (for physical orders)
• Service providers who help us operate the site
• Law enforcement or regulatory agencies if required by law

4. Your Rights and Choices

You may:

• Access, update, or delete your account at any time
• Opt out of marketing emails via unsubscribe links
• Disable cookies in your browser settings
• Request a copy of your stored data by contacting us

5. Data Security

We take security seriously. We use SSL encryption, secure hosting, and restricted access protocols to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as necessary to fulfill orders and legal obligations. You may request deletion of your data at any time by contacting us.

7. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: petstarts@gmail.com